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FREQUENTLY ASKED QUESTIONS
Clarity for the Called. Answers for the Builders.
This page exists to remove confusion, strengthen understanding, and give you the language you need to walk with confidence. Here, we address the questions that rise as you grow — about identity, formation, partnership, and the work God is building through this house.
Frequently asked questions
Do you offer refunds or exchanges for books, merch, or digital products?
Refunds and exchanges depend on the type of item purchased. Physical items such as books or merch may follow different rules than digital resources, so please review the details at checkout or contact us for help with your specific order.
How can the Prophetic Identity Assessment Tool help you discern your calling?
The Prophetic Identity Assessment Tool gives you a structured, scripture-aligned path to uncover your prophetic identity and better understand the assignment before you. It is designed for anyone seeking clarity, alignment, and stronger spiritual direction as you walk forward in purpose.
How should I prepare for the Prophetic Identity Assessment Tool?
Set aside a quiet moment, come prayerfully, and answer each section with honesty and care. The tool is designed to help uncover clarity, not rush you through it, so give yourself room to reflect. A calm heart and an active email address will help you receive and review your results smoothly.
What payment methods do you accept?
We accept major payment methods including credit card, PayPal, Apple Pay, and Google Pay. At checkout, choose the method that best fits your journey and complete your order securely.
What happens during Friday Kingdom Mindset?
Friday Kingdom Mindset is a focused teaching rhythm that sharpens vision and anchors the heart in Kingdom truth. Each session is designed to renew perspective, strengthen discipline, and help you lead and move with greater purpose.
Will Friday Kingdom Mindset be live, and can you watch it again later?
Friday Kingdom Mindset may unfold live, recorded, or in a blended format, depending on the session. If a replay is available, you’ll receive the access details after registration. Check your email and event instructions so you can step in on time and not miss the trail of the next gathering.
How will you receive access to digital teachings after you sign up or buy?
After you register or complete your purchase, your digital access details are sent by email. Use an active email address at checkout, then check your inbox for the next steps. If you don’t see the message right away, look in your spam or promotions folder as well.
Can I access your teachings and resources from outside the United States?
Yes, many of our digital teachings and resources can be accessed wherever you are, as long as you have a stable internet connection and a valid email address. For physical items such as books or merch, availability and delivery may depend on your shipping location.
What should I do if I have trouble accessing my purchase or need help with an order?
If something feels blocked, start by checking your confirmation email and spam folder, then verify that you used the correct email address at checkout. If the issue remains, contact us with your order details so we can help restore access or resolve the order as quickly as possible.
What should you expect after ordering books or merch?
Physical items are prepared and shipped after your order is placed. Delivery time can vary based on your location, the item ordered, and carrier timing. Once your order is on its way, you’ll receive shipping details by email. Please use a secure mailing address so your package can reach you without delay.
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