FREQUENTLY ASKED QUESTIONS

Refunds and exchanges depend on the type of item purchased. Physical items such as books or merch may follow different rules than digital resources, so please review the details at checkout or contact us for help with your specific order.

The Prophetic Identity Assessment Tool gives you a structured, scripture-aligned path to uncover your prophetic identity and better understand the assignment before you. It is designed for anyone seeking clarity, alignment, and stronger spiritual direction as you walk forward in purpose.

Set aside a quiet moment, come prayerfully, and answer each section with honesty and care. The tool is designed to help uncover clarity, not rush you through it, so give yourself room to reflect. A calm heart and an active email address will help you receive and review your results smoothly.

Once you finish the assessment, your responses move through the process designed to uncover clarity and alignment. Your results or next-step details will be sent to the email address you used, so be sure it is active and checked often. If the message does not appear right away, look in your spam or promotions folder as well.

We accept major payment methods including credit card, PayPal, Apple Pay, and Google Pay. At checkout, choose the method that best fits your journey and complete your order securely.

Friday Kingdom Mindset is a focused teaching rhythm that sharpens vision and anchors the heart in Kingdom truth. Each session is designed to renew perspective, strengthen discipline, and help you lead and move with greater purpose.

Friday Kingdom Mindset may unfold live, recorded, or in a blended format, depending on the session. If a replay is available, you’ll receive the access details after registration. Check your email and event instructions so you can step in on time and not miss the trail of the next gathering.

Register through the session page, complete any required checkout, and watch your inbox for the access details. Use the same email address you registered with so nothing is missed. If a replay is available, those instructions will be sent there as well, carrying you into the next gathering with clarity.

After you register or complete your purchase, your digital access details are sent by email. Use an active email address at checkout, then check your inbox for the next steps. If you don’t see the message right away, look in your spam or promotions folder as well.

Yes, many of our digital teachings and resources can be accessed wherever you are, as long as you have a stable internet connection and a valid email address. For physical items such as books or merch, availability and delivery may depend on your shipping location.

Yes, in most cases you can open your digital resources from any compatible device as long as you can access the email used at checkout and have a stable internet connection. Keep your login or access email close, so your materials remain within reach wherever you step.

If something feels blocked, start by checking your confirmation email and spam folder, then verify that you used the correct email address at checkout. If the issue remains, contact us with your order details so we can help restore access or resolve the order as quickly as possible.

Physical items are prepared and shipped after your order is placed. Delivery time can vary based on your location, the item ordered, and carrier timing. Once your order is on its way, you’ll receive shipping details by email. Please use a secure mailing address so your package can reach you without delay.

Physical items are prepared after your order is placed, then handed to the carrier for delivery. Processing time can vary based on the item and order volume, while shipping time depends on your location and the route your package must travel. Once your order is on its way, shipping details will be sent by email.